01732 355626
Email us here

Opening hours:
Monday to Friday 9.30 - 17.30
Saturday 9.00 - 13.00

Cookies policy

1. Introduction

1.1 Our website uses cookies.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Credit

2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3. About cookies

3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

3.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

3.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

3.4 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

4. Our cookies

4.1 We use both session and persistent cookies on our website.

4.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: (a) we use GSearch to facilitate the use of our website search engine.

5. Analytics cookies

5.1 We use Google Analytics to analyse the use of our website.

5.2 Our analytics service provider generates statistical and other information about website use by means of cookies.

5.3 The analytics cookies used by our website have the following names: _ga.

5.4 The information generated relating to our website is used to create reports about the use of our website.

5.5 Our analytics service provider's privacy policy is available at: https://www.google.com/policies/privacy/.

6. Third party cookies

6.1 Our website also uses third party cookies.

6.2 Details of the other third party cookies used by our website are set out below:

(a) MailChimp Newsletter Software

Timberline uses MailChimp to collate email addresses of users wishing to recieve newsletters from us. Mailchimp's privacy policy including Cookies can be viewed here: https://mailchimp.com/legal/privacy/

Any other cookies are created by 3rd party scripts such as Google Analytics.

7. Blocking cookies

7.1 Most browsers allow you to refuse to accept cookies; for example: (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced"; (b) in Firefox (version 44) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and (c) in Chrome (version 48), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

7.2 Blocking all cookies will have a negative impact upon the usability of many websites.

8. Deleting cookies

8.1 You can delete cookies already stored on your computer; for example: (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11); (b) in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and (c) in Chrome (version 48), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

8.2 Deleting cookies will have a negative impact on the usability of many websites.

9. Our details

9.1 This website is owned and operated by Robert Smith under the name Timberline.

9.2 Timberline is fully owned by Robert Smith as sole proprietor from the address below.

9.3 Our principal place of business is Unit 7, Munday Industrial Estate, 58-66 Morley Road, Tonbridge, TN9 1RA.

9.4 You can contact us: (a) by post, using the postal address (b) by telephone to 01732 355626. Or by Fax to 01732 358214. (c) by email to info@exotichardwoods.co.uk.

Shop Online

Timberline Shop

Visit Timberline's online shop

shop.exotichardwoods.co.uk

 

Latest Industry News

CITES Update 2017

From 2nd January 2017 if you wish to export articles that are partly or fully made from newly listed species of Rosewood, Padauk and Bubinga then the export will need to be accompanied by a CITES re-export permit. It is possible that the importer/customer of the article may need to apply for a CITES import permit from their own authorities and this should be investigated before the export happens.

Read more about the new CITES regulations here.

 

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